how to fix a Ford Explorer Fifth Generation (2011-2019) that won’t turn over

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

589 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix the starting issue in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the negative battery terminal before starting any electrical work.
•Use caution when working near the battery and starter to avoid electric shock or burns.

Symptoms

•No clicking sound when the key is turned to the start position
•Dashboard lights illuminate but engine does not crank
•Battery warning light may be illuminated
•Possible clicking noise from the starter relay
•Headlights and interior lights may be dim or flickering

Diagnostic Steps

1
Check the battery voltage with a multimeter; it should be above 12.4 volts for a healthy battery.
2
Inspect battery terminals for corrosion or loose connections; clean and tighten as necessary.
3
Use an OBD-II scanner to check for any stored trouble codes that could indicate electrical issues.
4
Test the starter relay by swapping it with another identical relay in the fuse box.
5
Check the fuses related to the starting system for any blown fuses.
6
Inspect the ignition switch operation by attempting to crank the engine while monitoring the dashboard lights for any changes.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Socket set
•Screwdriver
•OBD-II scanner

Parts Required

•New battery (if necessary)
•Starter motor (if necessary)
•Ignition switch (if necessary)

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Diagnostic Steps

1
Check the battery voltage with a multimeter; it should be above 12.4 volts for a healthy battery.
2
Inspect battery terminals for corrosion or loose connections; clean and tighten as necessary.
3
Use an OBD-II scanner to check for any stored trouble codes that could indicate electrical issues.
4
Test the starter relay by swapping it with another identical relay in the fuse box.
5
Check the fuses related to the starting system for any blown fuses.
6
Inspect the ignition switch operation by attempting to crank the engine while monitoring the dashboard lights for any changes.

Solution

1. Preparation

Gather tools: multimeter, socket set, screwdriver, OBD-II scanner.
Ensure the vehicle is in park (automatic) or neutral (manual) with the parking brake engaged.
Disconnect the negative battery terminal to ensure safety during repairs.

2. Battery Replacement (if required)

Remove Battery Terminals
- Using a socket set, loosen the negative terminal first, followed by the positive terminal.
Remove Battery
- Unscrew any securing brackets and lift the battery out carefully; ensure not to drop it.
Install New Battery
- Place the new battery in the tray and secure it with brackets.
Reconnect Terminals
- Connect the positive terminal first, followed by the negative terminal. Ensure they are tight and free from corrosion.

3. Starter Replacement (if required)

Remove Starter
- Locate the starter motor (typically near the transmission) and disconnect the battery.
- Remove the electrical connections and mounting bolts using a socket set.
Install New Starter
- Position the new starter in place and secure it with the mounting bolts, tightening to manufacturer specifications (typically around 30-40 ft-lbs).
- Reconnect the electrical connections ensuring a snug fit.

4. Ignition Switch Replacement (if required)

Access Ignition Switch
- Remove the steering column cover with a screwdriver.
Remove Ignition Switch
- Disconnect the wiring harness and remove the screws securing the ignition switch.
Install New Ignition Switch
- Position the new ignition switch and secure it with screws; reconnect the wiring harness.
Reassemble Column Cover
- Replace the steering column cover and secure it with screws.